What We Do
Started in 1998, this department focuses on providing palliative care training to others by conducting modular workshops in collaboration with the Asia Pacific Hospice Palliative Care Network (APHN). Our educators and instructors also come from international teaching faculties with extensive expertise and teaching experience. These workshops attract doctors and nurses from Malaysia as well as around the region. This department delivers tutorial-based teachings, practical exercises, and interactive teaching experiences to address the core areas of palliative care. This department is a useful training resource for Malaysia and the Asia Pacific region.
Dr Sumytra Menon
Director of Centre for Biomedical Ethics (CBmE), Yong Loo Lin School of Medicine, National University of Singapore
Dr Sumytra Menon is Director of CBmE, a legal scholar and bioethics educator whose work bridges academic leadership, research, and national capacity building in healthcare ethics. She is also Co-Director of the Clinical Ethics Network + Research Ethics Support (CENTRES) initiative, where she leads educational efforts in clinical and research ethics to strengthen ethics committee capabilities in Singapore and the Programme Director of Science, Health and Policy-relevant Ethics in Singapore (SHAPES).
A lawyer by training, Dr Menon’s research has focused on healthcare decision-making, mental capacity law, and end-of-life issues. She is currently conducting research on the ethics of genetic discrimination and longevity, including a recent national survey exploring public perspectives on genetic testing and discrimination.
Dr Menon’s work is policy-oriented, with a focus on translating academic and research insights into practical frameworks that enhance outcomes for patients, families, and healthcare professionals. Her approach is grounded in clinical realities and lived experiences, ensuring that contributions are responsive to the ethical challenges encountered in healthcare practice and research.
Dr Menon serves on a range of national committees and ethics panels, including Clinical Ethics Committees, Institutional Review Boards, and national committees on advance care planning, MediFund and transplant ethics.
Dr Chan Mei Yoke
Dr Chan is currently Senior Consultant in Paediatric Haematology/ Oncology and Paediatric Palliative Service in KK Women’s and Children’s Hospital, Singapore; and Adjunct Associate Professor at the Yong Loo Lin School of Medicine at the National University of Singapore, Lee Kong Chian School of Medicine at National Technological University and the Duke-NUS Graduate Medical School. She is also an Adjunct Associate Professor in the Centre for Biomedical Ethics in National University of Singapore. She is currently the Chairman of the KKH Clinical Ethics Committee.
She has a special interest in the holistic care of children with cancer and other chronic life-limiting illnesses, which encompasses palliative and hospice care, as well as attention to the psychosocial aspect of care. She also has a keen interest in clinical ethics and obtained a Masters in Bioethics from Harvard University in 2022.
Dr Chan Mei Yoke graduated from the National University of Singapore in 1987 with a Bachelor of Medicine and Bachelor of Surgery (MBBS). She trained in Paediatrics and obtained her Masters of Medicine (Paediatrics) from the Postgraduate Medical School in National University of Singapore in 1992 and her Membership of the Royal College of Physicians (MRCP) (London) in 1994. From 1993 to 1997, she trained in Paediatric Haematology/Oncology in Royal Marsden Hospital and Great Ormond Street Hospital in London, United Kingdom. She has been a Fellow of the Royal College of Paediatrics and Child Health (FRCPCH) since 2010. She has also been a Specialist in Palliative Medicine since 2010.
Dr. Noreen Chan
Senior Consultant in Palliative Medicine, Department of Haematology-Oncology, NCIS
Aside from being the Senior Consultant in Palliative Medicine, Department of Haematology-Oncology, NCIS, Dr Noreen Chan is also the Adj Assoc Professor, Dept of Medicine and Palliative Medicine Undergraduate Education Director, National University of Singapore as well as ACP Lead, National University Hospital.
Dr Chan received her medical training in England, Singapore and Australia, and is a passionate advocate for education and training at all levels. Her other interests include the interface between oncology and palliative care, spiritual care, clinical decision making and ethics at the end of life. Her goal is access to palliative care for all who need it, when and where they want it.
Dr. Margaret Suen
Dr. Margaret Suen is the Honorary Lecturer in the Department of Social Work and Social Administration at the University of Hong Kong. Currently, she teaches as a private practitioner in the SPACE, Hospital Authority, and NGOs in Hong Kong with her teaching and research interests in Medical Social Work, Advance Care Planning, and grief and bereavement care.
She holds a Bachelor degree in Social Work from the University of Windsor (Canada), a postgraduate qualification in Health Administration from the University of New South Wales (Australia), and a doctorate from the University of Hong Kong.
As a registered social worker in Hong Kong, Dr. Suen served at the Hong Kong Hospital Authority in both service development and clinical practice until 2020. She received specialized palliative care training from the University of Cardiff (UK) and dedicated her clinical practice to psychosocial palliative and end-of-life care.
Her contributions have been recognized with multiple honors, including the Outstanding Social Worker of Hong Kong Award (2011), Fellow in Thanatology (ADEC, since 2012), and Fellow of the Hong Kong Academy of Social Work (2024).
Professor Dr Amy Chow
Professor Chow is the Head of the Department of Social Work and Social Administration, Si Yuan Professor in Health and Social Work and Master of the University’s New College. She has a background as a registered social worker specializing in bereavement counselling and is the founder of the first community-based bereavement counselling centre in Hong Kong.
She has formerly acted as Secretary of the Association for Death Education and Counseling (ADEC) and Board Member of the Asia Pacific Hospice Network (APHN). As a recognised translational scientist in thanatology, Professor Chow was elected as the Chairperson of the prestigious International Workgroup on Death, Dying and Bereavement. Currently, within the university, Professor Chow is the Director of the Jockey Club End-of-Life Community Care Project, Project Unison, and Jockey Club Bereavement Care and Support Alliance, and Associate Director of Sau Po Centre of Ageing. She serves as Boards of Directors of a few government committees and NGOs in Hong Kong. She is also the first and current Chairperson of the Steering Committee of the Hong Kong Academy of Social Work.
Professor Chow’s scholarship and contribution to social work practice have been recognized by the following awards: Cross-Cultural Award, (ADEC) (2005); Cadenza Fellowship (2008); Best Abstract Award (Researcher) (2010); Distinguished Alumni Award (2013) (CUHK); Rainbow of Life Outstanding Individual Award (2013); Outstanding Social Worker Award (2014); Outstanding Teaching Award of the University of Hong Kong (2014); Outstanding Research Output Awards (2017-2018) (University of Hong Kong), Research Recognition Award (ADEC) (2020), Teaching Innovation Award (HKU)(2022) and Dr. Robert Fulton CDEB Founder’s Award (University of Wisconsin) (2024).
Liese Groot-Alberts
Liese Groot-Alberts is a grief therapist in private practice, a lecturer, public speaker, clinical supervisor and team-trainer. She is a recipient of the 2025 Asia Pacific Hospice Network Cynthia Goh award for services advancing palliative care in the region. She has specialised in conducting training and seminars in trauma, loss, grief and bereavement as well as palliative care and resilience in the workplace.
Her passion is working with people who are dealing with trauma, loss and bereavement. Liese also conducts public speaking engagements on topics such as: Facilitating Hope, Strengthening Resilience, Mindfulness, Empathy and Compassion. In her speaking presentations she uses images, poetry, humour and music on the topics presented.
Dr Becky Dodds
Dr Becky Dodds is a qualified clinical and health psychologist working in the United Kingdom with a specialist interest working in medical settings. Her work contracts span specialist palliative care, intensive care, oncology, haematology and occupational health services.
She offers psychological expertise for people and their families in receipt of care and for staff working in each of these settings. Her skills are in offering specialist psychological assessment, one-to-one, couples and family therapy, consultation and clinical supervision, teaching and training. She is currently working for the British National Health Service (NHS) and at the same time, practising in her own private clinical psychology service.
Mahalinggam A/L Karpayah, 76 – Progressive Supranuclear Palsy (PSP) & Chronic Myeloid Leukaemia
“My husband was first diagnosed with Parkinson’s, but when his condition worsened, we were referred to Hospis Malaysia (HM).”
After retiring in January 2023, Jeyanthi enjoyed a holiday in Bali with her husband. Soon after, he contracted brain meningitis and everything changed. He became bedridden, unable to walk or speak, requiring full-time care. By April 2024, they finally received the correct diagnosis: progressive supranuclear palsy (PSP), an irreversible condition.
“I went through denial, anger, and desperation. I spent so much trying to cure him, not realising I needed to focus on comfort instead.”
HM became her pillar of strength. In one pivotal conversation, Dr. Punitha helped Jeyanthi accept the reality of PSP and shift her focus from cure to quality of life. The team — including nurse Bazilah and rehabilitation therapists — taught her how to care for her husband gently and confidently, from safe exercises to communication through simple hand pressure and blinking. They also provided essential equipment to improve his comfort at home.
A year into HM’s care, her husband regained some mobility and could walk short distances with support.
“Palliative care isn’t just for patients — it’s for caregivers too. HM helped me care for my husband with dignity, but they also helped me care for myself.”
Today, Jeyanthi focuses on ensuring her husband’s days are filled with comfort, connection and love. “Without HM, I would have been lost. They gave us strength, knowledge and peace during the hardest time of our lives.”
Gilbert, 3 – Atypical Teratoid/Rhabdoid Tumour (ATRT)
Gilbert was diagnosed with Atypical Teratoid/Rhabdoid Tumour (ATRT), a rare and aggressive brain cancer, in April 2024 at nine months old. Having previously experienced Hospis Malaysia’s (HM) support during a family member’s end-of-life journey, his parents knew they needed the right guidance for the road ahead.
Gilbert underwent multiple surgeries, including the insertion of a ventriculoperitoneal (VP) shunt. While his hospital treatment was intensive, HM became the crucial link between hospital care and home recovery.
“HM became our gap filler,” the family said. “When hospital appointments were hard to secure, they were there to guide us.”
HM worked alongside hospital specialists and an external physiotherapist to support Gilbert’s rehabilitation. Their physiotherapist guided the family through structured daily exercises and recorded them to ensure therapy could continue consistently at home. Led by Dr. Wai Fong, the HM team also provided caregiver training, timely medical advice and recommendations for home modifications.
Today, Gilbert is cancer-free. The focus has shifted to rebuilding his strength and supporting his developmental milestones — learning to crawl, stand and walk independently.
“Looking back, there have been so many special moments with HM — seeing Gilbert kneel again, stand for a few extra seconds, and regain his strength. HM’s care goes far beyond medical support — they empower families, boost confidence, and make every milestone possible. Early palliative care can transform a recovery journey and for us, HM made all the difference.”
Gilbert’s story is a reminder that palliative care is not only about end-of-life — it can also be a vital source of support in recovery, rehabilitation and helping families move forward with confidence and hope.
Lung cancer
Liew Yen was diagnosed with lung cancer at the age of 82 and was referred to Hospis Malaysia (HM) by her doctors.
“At first, I felt nervous. But over time, it felt like friends coming to visit.”
Through regular visits, the HM team — including Su Jiun and Sang Sang — guided her with gentle, personalised physiotherapy. They taught her how to sit properly, stand safely, transfer to her wheelchair, and walk with a frame.
“With their exercises and encouragement, I slowly regained my independence. I can now go to the washroom and join family gatherings again.”
HM tailored every session to her abilities, never pushing beyond her limits. Beyond physical care, they also trained her husband and children on how to care for her safely at home, giving the whole family confidence and reassurance.
“Their care is professional, compassionate, and truly dedicated. We are deeply grateful.”
For Liew Yen, HM’s support has restored not only mobility, but also dignity, comfort and peace of mind for her family.
Heart failure
Michael was diagnosed in June 2021, shortly after undergoing bypass surgery. Just three weeks after being discharged, he suffered two heart attacks during the height of the pandemic.
“When I reached the hospital, I told my son, ‘I don’t think I’m going to make it.’”
His son replied, “I’m going to give you strength — your daughter-in-law is pregnant.”
That hope carried him through. His grandson was born the following year.
After discharge, Michael was referred to Hospis Malaysia (HM). “When I first heard ‘hospice,’ I thought it meant the end,” he admits. “But they gave me a different perspective. They helped me live.”
HM supported him beyond symptom control — reviewing his medications, adjusting pain management, and guiding him through the safe use of morphine. “When pain is controlled, frustration goes away. Sometimes it’s not anger — it’s the pain talking.”
The team also became a bridge between Michael and his family. “When I can’t explain things to my wife or children, HM helps them understand. They listen. They respond. I feel heard.”
Once an active man who loved gardening and working, Michael now has to pace himself carefully. With HM’s guidance, he has learned to manage his limits while maintaining dignity and independence.
“After hospital discharge, those first few months are critical. Without proper follow-up, patients can deteriorate quickly. With HM, I never felt abandoned. Their presence itself is therapeutic.”
Today, Michael finds strength in family, especially his young grandson. “They didn’t just manage my illness,” he says. “They gave me hope.”
Kanser Ovari Tahap 4
Norlina pertama kali didiagnosis dengan kanser ovari tahap 2C pada tahun 2009 ketika berusia 35 tahun. Sejak itu, beliau telah melalui beberapa pembedahan besar termasuk histerektomi pada tahun 2019.
Semasa dirawat di hospital, seorang pesakit lain memperkenalkan beliau kepada Hospis Malaysia (HM). Tidak lama selepas discaj, jururawat HM mula datang melawat ke rumah — dan sehingga kini masih setia bersamanya.
“Pada awalnya saya tak faham apa itu penjagaan paliatif. Tapi bila jururawat HM terangkan satu persatu, saya rasa sangat lega dan lebih tenang.”
Ketika pulang ke rumah, Norlina masih lemah dan bergantung kepada peralatan perubatan. Beliau juga takut untuk mengambil morfin. Namun dengan penerangan yang jelas dan jujur daripada jururawat HM, beliau akhirnya berani mencuba.
“Saya takut morfin. Tapi bila difahamkan tentang kebaikan dan risikonya, saya yakin untuk teruskan rawatan.”
Selain sokongan perubatan, HM turut menjadi kekuatan emosi buat Norlina, terutamanya ketika menjalani kemoterapi pada tahun 2023 yang menyebabkan beliau hilang rambut, hilang selera makan dan berasa sangat tertekan.
Dahulu aktif dalam sukan dan aktiviti luar, kini Norlina menggunakan kerusi roda akibat masalah tulang belakang. Walaupun pergerakannya terhad, beliau belajar untuk menerima bantuan dan menyesuaikan diri dengan keadaan baharu.
“Ramai terkejut bila tahu jururawat datang ke rumah secara percuma. Mereka tak tahu penjagaan paliatif komuniti wujud dan sangat membantu pesakit yang sudah tak larat ke hospital.”
Sejak menerima sokongan berterusan daripada HM, Norlina tidak lagi perlu ke unit kecemasan hampir dua tahun.
“Saya sangat bersyukur dengan kehadiran Hospis Malaysia dalam hidup saya. Mereka beri saya ketenangan, rasa selamat dan kekuatan untuk teruskan hidup.”
Colorectal Cancer
Madam Soo was diagnosed with colorectal cancer in 2019, just before the COVID-19 pandemic. After surgery and months of adjusting to life with a stoma bag, she chose not to pursue chemotherapy despite a guarded prognosis. When the cancer relapsed in 2023 and spread to her lung, she went through multiple rounds of treatment, but the side effects were overwhelming.
That was when her daughter reached out to Hospis Malaysia (HM).
“At first, the word ‘hospice’ frightened me,” Madam Soo shares. “It felt like the end.” But meeting Nurse Mastura and Dr. Hashima changed everything. “They weren’t there to give up on me. They were there to help me live well.”
Through home visits, symptom management, emotional support and honest conversations, the team helped Madam Soo and her daughter prepare for what lay ahead — with clarity, comfort and dignity. From managing pain with morphine to being just one phone call away during emergencies, Hospis Malaysia became their pillar of strength.
Today, Madam Soo finds joy in simple things — ice cream, time with her grandchildren, conversations without fear. A proud Baba Nyonya who loves sewing and cooking, she treasures the photobook created with her family and the closeness they’ve gained through this journey.
“With HM, we found quality of life in this limited time,” she says. “More humane, more personal, more peaceful.”
Her advice: Don’t wait. Love deeply. Do what matters.